Frequently Asked Questions (FAQ)

How long does it take to produce my 3D figure?
Production time is 3–5 business days after your order is confirmed.

What are the shipping options?

• Free Shipping: 7–13 business days (UK-wide)

• Express Shipping: 5–7 business days (£24.90 – UK-wide)

Which payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard, American Express, etc.).

Can I return my order?
Yes. You have 14 days after receiving your order to request a return, in line with UK Consumer Contracts Regulations.

What if my product arrives damaged or defective?
We will remake and resend your order free of charge.

Can I cancel my order?
Cancellations are accepted if requested within 24 hours of purchase, before production begins.